Overall Assessment: We assess Sapphire Timeshare Cancellation as medium to high-risk based on company complaints, reviews, and performance.
Our team has analyzed Sapphire Timeshare Cancellation’s reviews, complaints, and company information to give an accurate insight into the company so that you can make informed decisions before hiring this timeshare exit company. Our goal is to highlight the strengths, weaknesses, and potential red flags that a company may have. Inside this page you will see all current BBB reviews and our assessment on the company info.
How do we analyze each company? Using the same criteria, we start with a company’s Better Business Bureau (BBB) profile to break down the important information which includes:
In our opinion, this is the best estimate for the actual consumer worthiness a company may offer.
The most important place to start researching to see if a timeshare exit company is legit is the complaint section under their BBB Profile. After reviewing Sapphire Timeshare Cancellation’s BBB profile, we found two complaints from the last 12 months:
To summarize these complaints, each complaint was from an existing client who had not gotten results and had their timeshare contracts cancelled. In both cases, these clients requested a refund and were denied based on Sapphire Timeshare Cancellation’s refund policy. In their response, Sapphire alleges these clients were uncooperative and did not follow proper protocols.
The next important step in our process is to analyze company owners and review their LinkedIn profiles to garner relevant experience and information. The owner of Sapphire Timeshare Cancellation appears to have no other professional experience other than owning Sapphire Timeshare Cancellation.
This could be a cause for concern. Timeshare Cancellation is a very complicated process and relies on numerous factors being executed flawlessly to achieve desired results.
With any major service, the company refund policy or ‘money-back guarantee’ is worth researching. On their BBB Profile, Sapphire mentions a 12-month guarantee that must be claimed by the customer with a Certified Letter sent within 30 days of the 12 month anniversary of the contract to get a refund. This seems a bit confusing and was the main reason each BBB complaint was denied a refund by their team.
If a company displays examples of positive results, we will take that into account as well. On Sapphire Timeshare Cancellation’s website, they have numerous PDFs showing clients who were released from their timeshare contracts. However, after examining the PDFs, numerous proof of performance documents were for ‘Deeds in Lieu of Foreclosure’ which means that these clients potentially could have their credit scores affected negatively.
We are not in the business of speaking negatively about any other company and will let you decide if this company is a good fit for you.
In both BBB Complaints, the clients stated they paid thousands of dollars upfront for Sapphire Timeshare Cancellation’s services. One client paid $4,200 and the other$8,000.
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