Protect yourself from timeshare exit scams.
Use this page to screen for bad actors, understand the warning signs, and decide whether you should keep researching, verify one company, or escalate a payment problem immediately.
Important Notice
If you've already paid money to a company you now believe is a scam, contact your bank or credit card company immediately to dispute the charges. You may also file complaints with the FTC, your state Attorney General, and the BBB.
Use the verification guide
Run any company through the due-diligence checklist before you sign or pay.
Compare providers with BBB data
Use the comparison table if you are still building a shortlist and want a broader view of complaint patterns.
Review published pricing
Use the pricing page as a reference point for what transparent pricing can look like before enrollment.
Check the BBB business profile
Verify accreditation status and complaint visibility on the primary BBB listing.
Red Flags to Watch For
Demanding Large Upfront Fees
HIGH RISKScam companies often demand $10,000-$15,000+ upfront before doing any work. Legitimate companies offer payment plans and don't require huge upfront payments.
Promising Unrealistic Timelines
HIGH RISKBe wary of anyone promising to cancel your timeshare in "30 days" or "90 days." Most legitimate exits take 12-18 months. Quick promises usually mean quick disappointments.
Cold Calling About Your Timeshare
HIGH RISKLegitimate exit companies don't cold call. If someone calls you unsolicited claiming they have a buyer for your timeshare or can get you out quickly, it's almost certainly a scam.
No BBB Accreditation
Check the Better Business Bureau. Scam companies often have F ratings, unresolved complaints, or no presence at all. Legitimate companies maintain good standing.
No Written Guarantee
HIGH RISKIf they won't put their promises in writing — especially a money-back guarantee — walk away. Verbal promises mean nothing when things go wrong.
Pressure to Sign Immediately
High-pressure tactics like "this offer expires today" or "we can only help a limited number of people" are classic scam techniques. Legitimate companies let you take time to decide.
No Dedicated Case Manager
If you can't reach a specific person who knows your case, that's a red flag. Scam companies often have rotating call centers where no one takes responsibility.
Claiming to Have a Buyer
HIGH RISK"We have a buyer waiting for your timeshare" is one of the oldest scams in the book. The resale market for timeshares is virtually non-existent. Don't pay fees to list your timeshare for sale.
Before Hiring Any Exit Company
- ✓Check complaint patterns on BBB, Trustpilot, and other public review sources before paying
- ✓Avoid large upfront payments, wire transfers, or cashier's checks before you have written scope and refund terms
- ✓Get the company name, service scope, guarantee language, and cancellation policy in writing
- ✓Be skeptical of unsolicited calls, urgency, and guaranteed outcomes
- ✓Confirm how a remote company handles support, case updates, and delivery of notices or documents
- ✓Verify public business identity and complaint history instead of relying on a sales script
- ✓Check who actually performs the work and whether any attorneys named in the pitch are identified clearly
- ✓Do not stop paying a lender or resort only because a salesperson told you to
- ✓Public business identity and complaint history you can verify yourself
- ✓Written scope, refund terms, and guarantee language before payment
- ✓Published pricing or clearly itemized pricing before enrollment
- ✓A clear explanation of who does the work and when attorneys are involved
- ✓A documented way for remote clients to get updates and send records
- ✓Real escalation contacts if promises are not kept
How to verify a timeshare exit company
Use the step-by-step due-diligence checklist before you sign or pay.
Timeshare exit company red flags
Review the warning signs that matter most when a pitch feels rushed or vague.
How to avoid timeshare exit scams
See the fuller scam-prevention workflow, including what to do if you already paid.
How to stop timeshare harassment calls
Use the call-log and escalation guide if the scam pressure starts by phone.
Need to vet one company right now?
Go straight to the verification guide if you already have a company name and want a faster due-diligence checklist.
Want to sanity-check a pitch first?
Call if you want help pressure-testing a company pitch, document request, or payment demand before you respond.
Need to double-check a company before you pay?
Start with the verification guide, then check the BBB profile, compare pricing transparency, and call with any questions that still feel unresolved.
Want the safest next step first?
See it before you talk to anyone.
Get the free exit guide, compare pricing before you call, or speak with our team if you already want a case review. If rescission, scam-checking, or collections guidance should come first, that should be clear before you enroll.
Continue Your Research
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