Use the written guarantee page to verify what is actually covered.
This page is here to help you compare guarantee language against the signed agreement, the plan you are considering, and the written scope you should demand before payment.
What this page should help you check
- ✓Whether the guarantee language lives in the signed agreement instead of sales-room promises or a headline.
- ✓Which timeline, refund trigger, and exclusions apply to your plan instead of assuming every tier works the same way.
- ✓Whether add-ons, third-party products, and payment structure are disclosed separately in writing before you enroll.
Compare the pricing first
Use the public pricing page to compare total cost, payment structure, and plan fit before you treat a guarantee headline as enough on its own.
Still screening providers?
Run the verification checklist so you can compare guarantee claims against legal name, written scope, and complaint visibility.
Need the terms explained?
Ask for a written-term walkthrough if you want help understanding covered payments, plan timing, and what the agreement actually controls.
Written guarantee terms
The enforceable guarantee language lives in your signed service agreement, not in a verbal promise or headline.
Published pricing before enrollment
Current plan pricing is public on our website, starting at $199/month for the limited Pilot Relief plan, so you can compare cost before you get on a call.
Plan-specific timing matters
Guarantee windows and completion expectations can differ by plan. Pilot Relief, for example, includes a 36-month completion guarantee after onboarding.
Written scope before payment
Scope, payment schedule, and guarantee language should all be documented before you decide whether to enroll.
Dedicated case contact
Clients are assigned a case manager and can review updates and communication history through the portal.
Structured monthly pricing
Plans use monthly payments instead of a large all-at-once fee, with the schedule disclosed before signing.
Selective case acceptance
We try to review fit before enrollment instead of treating every file as interchangeable.
Optional add-ons disclosed separately
Third-party products such as IDIQ monitoring are separate from the core plan unless they are expressly included in writing.
What this page is meant to do
A helpful guarantee page should reduce ambiguity, not create more of it. The point is to show owners what should be documented before they pay anyone, not to replace the signed agreement itself.
If you use this page well, you should leave with better questions: what is covered, what is excluded, which timeline applies to your plan, and where those terms appear in writing.
- ✓Your signed service agreement controls eligibility, covered payments, refund triggers, and timing.
- ✓Pilot Relief includes a 36-month completion guarantee after onboarding; other plan timing and scope are governed by the written terms for that plan.
- ✓Optional third-party products are not automatically covered by the service-plan guarantee.
- ✓If a verbal statement does not match the written agreement, rely on the written agreement.
Questions to ask before you sign
- QWhat exact outcome triggers a refund, and how is that outcome defined?
- QWhich payments are covered, and are any fees or third-party products excluded?
- QWhat timeline or guarantee window applies to my specific plan?
- QWho provides updates and what happens if the case stalls or changes direction?
- QWhere in the agreement are the guarantee terms, scope limits, and cancellation procedures written?
Need the guarantee language explained?
We can walk you through covered payments, plan fit, and where the written terms appear before you enroll.
Want the safest next step first?
See it before you talk to anyone.
Get the free exit guide, compare pricing before you call, or speak with our team if you already want a case review. If rescission, scam-checking, or collections guidance should come first, that should be clear before you enroll.
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